SHIPPING POLICY

At MELAK WOMEN CULTURE, we aim to make your shopping experience simple and convenient, from order confirmation to delivery.

Shipping Charges

• 🚚 Kerala: FREE SHIPPING

• 🚚 Other States in India: ₹50 shipping charge

Shipping charges, if applicable, will be displayed during checkout.

Order Processing

Orders are generally processed and dispatched within 24 - 48 hours after order confirmation.

Customized orders may require additional processing time depending on the customization requested.

Once your order has been dispatched, you will receive the available tracking details through the contact information provided during checkout.

Delivery Time

Estimated delivery time is generally 5-8 working days after dispatch, depending on your delivery location and courier service.

Remote locations may require additional delivery time.

Delivery timelines are estimates and may be affected by courier delays, weather conditions, public holidays, operational issues, or circumstances beyond our control.

Delivery Address

Please make sure your name, phone number, and complete delivery address are correct before placing your order.

MELAK WOMEN CULTURE is not responsible for delivery issues caused by an incorrect or incomplete address or unavailable/incorrect contact information provided by the customer.

Failed Delivery & Reattempts

If a delivery attempt fails because the customer is unavailable, provides an incorrect address, or does not respond to the courier, additional delivery attempts may be made according to the courier's procedures.

Repeated failed delivery attempts may result in the order being returned to us.

Order Cancellation

Once an order has been processed or dispatched, cancellation may not be possible.

Please contact us as soon as possible if you need assistance with an order cancellation.

Shipping Support

For shipping or delivery-related questions, please contact us:

MELAK WOMEN CULTURE
📧 Email: melakwomenculture@gmail.com
📱 WhatsApp: +91 8606898768

Please include your order number when contacting us about an existing order.